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02 The Mirror and The Mask

Recognizing Narcissism in Leadership

"Man is not what he thinks he is, he is what he hides."  André Malraux

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He entered the room as if the room belonged to him, though it had been rearranged three times in his absence. The lights were tuned to his complexion, the chairs adjusted to frame his height advantageously on camera, and the talking points printed in a font large enough to glance at without lowering his chin. Around the table, minions waited, for cues to perform rehearsed emotions. Laughter landed a little too cleanly. Nods arrived half a second early. Pavlov would be proud. 


This was not a meeting.

 

It was a set.

 

Every gesture had a precedent. The open-collar shirt, the curated hesitations, the modest hand wave that passed for humility. Even the silences were tactical, borrowed from TED talks and investor pitches, designed to suggest that behind the pause lay genius percolating. What passed for spontaneity had been tested on internal Slack threads and media consultants.


The table didn’t reflect power. It reflected choreography.

 

What went unspoken was understood by all: dissent should dress itself as curiosity. Challenge, if it had to be voiced, must sound like admiration’s sibling. Everyone had learned that the mask, his mask, was sacred. It had a name, a strategy, and a quarterly return. And when something cracked behind it, a missed forecast, a flawed product, an IT outage, a small panic behind the eyes it wasn’t interpreted as vulnerability. It was dismissed as a lighting error.


He believed, perhaps sincerely, that he was still leading. But the data told a different story. Engagement scores fell as visibility rose. Strategic pivots multiplied, the direction remained circular. The performance required so much upkeep that course correction became a risk. Better to escalate with style than retreat with substance.


The tragedy was not personal. He was, by most accounts, bright, energetic, driven. What hollowed him wasn’t character, maybe calibration. Every reward, investor faith, media buzz, loyal repetition from subordinates had taught him to prioritize appearance over process. He was no longer a strategist. He was the protagonist. And protagonists must not doubt themselves.

 

Around him, others took notes. To reflect and to fine tune? No, to repeat. The room was quiet. For reverence? No, because there is no space left for feedback. A mask cannot accept correction. It can only be polished.


The boardroom, once a site of judgment, had become a hall of mirrors. And in mirrors, only one face is ever visible.

The Mirror​​

Leadership decay rarely begins with deceit. It begins with misrecognition. Above a certain social altitude, contradiction doesn’t disappear. It’s edited out. The room shifts from refraction to entrapment. Early signs are subtle: a rescheduled challenge, a soft correction met with career silence. Soon, pattern replaces perception. Feedback loses its function as signal and becomes threat. In the narcissistic schema, dissonance equals danger.


Surrounded by affirmation, the executive hears only agreement. Does everyone agree? No one wants to be the rupture. The mirror culture reflects symmetry, not truth. And when the image becomes the validation, something worse than arrogance sets in: delusion with infrastructure.


What’s happening, psychologically, is projection fused with selection bias. Subordinates’ mimicry is misread as reverence. Contextless, habitual praise is mistaken for merit. The executive feels decisive with the absence of resistance. He thinks he’s visionary because his words reappear in strategy decks and status dashboards. What he sees is not reality, it’s his echo, slightly reformatted, in bullet points.

 

Pam Bondi, Congratulating President Trump on his first 100 days

Culture bends to the reflection. An idea mentioned offhand becomes initiative. A raised brow recalibrates an entire plan. Objections mutate into “concerns to revisit”. Risk is recast to match the mood. Those who insist on the truth become exits, or worse, rumours.

 

This echo chamber wears the costume of empathy. It speaks the language of inclusion, psychological safety, humility. But these are performances, trained responses. Executive Coaches teach them often with trademarked acronyms, decks frame them, consultants refine them. The leader nods, repeats, paraphrases, but nothing is absorbed. The mirror receives without taking on weight.


Even the language shifts. “Alignment” masks consensus avoidance. “Cadence” replaces urgency. “Executive presence” becomes a euphemism for curated confidence. Eventually, even disagreement gets a dress code. It must be costumed as curiosity, or not invited at all. The silence deepens. Not clarity, something more numbing, aesthetic stillness, like an office lobby that's always clean.


The tragedy? This isn’t always manipulation. Some leaders genuinely believe they are empowering. But empowerment isn’t passive permission. It’s friction tolerance. And when all that remains is affirmation, options narrow into self-reinforcing loops.

 

A system that hears only itself begins to mistake resonance for reality.

​The Mask

In Jung’s lexicon, persona isn’t inherently false. It’s functional: A social mask that mediates between inner life and external demand. In its healthiest form, the persona allows the individual to function in society without betraying their inner architecture. It is both buffer and translator. We all wear masks, we just have to remember that they are there. The problem is when the Mask mistaken for the totality of the self, it becomes pathogenic.

At this point, the persona is no longer a provisional strategy of adaptation. It is an ossified structure, an autonomous complex in the Jungian sense that commandeers psychic energy to maintain itself. The original self, with its rich and often contradictory impulses, is subordinated to a façade calibrated for external approval. This collapse of distinction between role and reality is not merely psychological. It is also existential. As Erich Neumann elaborated in The Origins and History of Consciousness, the ego’s development hinges on a dialectic between integration and differentiation. When persona eclipses this process, individuation halts. The individual no longer adapts but conforms. The social mask, once a bridge between inner and outer worlds, becomes a barricade. Authentic encounters are replaced with transactions; spontaneity, with impression management. What follows is an alienation so subtle it masquerades as success, until the psyche, deprived of depth, begins to erode from within.

The modern executive is particularly vulnerable to this confusion. Unlike traditional social roles which are often fixed, ritualized, and bounded by custom, leadership in the late capitalist corporate structure is amorphous, performative, and ceaselessly adaptive. The CEO, founder, or high-level leader is not just a person occupying a role; they are the role. Their identity is continuously constructed through press releases, keynote speeches, curated LinkedIn posts, and boardroom pageantry. The persona calcifies through repetition,each successful projection strengthening the illusion that the mask and the self are indistinguishable.

Jung observed that the over-identification with persona leads to neurosis. The individual begins to experience a chronic state of alienation from the Self, the totality of the psyche including conscious and unconscious elements, particularly the shadow. This alienation manifests as an intolerance for contradiction, a compulsive need for validation, and a deep, often unacknowledged fear of being seen as ordinary. The executive who cannot tolerate feedback is not arrogant in the classical sense; he is defending the mask from collapse because he has no access to anything beneath it.

The corporate environment accelerates this dynamic. Promotions are conferred upon consistency of performance and narrative control. Authenticity, not so much. Those who demonstrate ease in adopting the corporate dialectic of strategic confidence, calculated vulnerability, and performative inclusivity rise faster than those who express doubt or complexity. In Jungian terms, the persona is rewarded even as the Self withers. The mask smiles. The soul shrinks.

There is a temptation to view this as mere hypocrisy, but that would be reductionist. The psychological mechanics are subtler and more tragic. As the persona grows dominant, the shadow, the unconscious repository of all the qualities the individual disowns or represses, intensifies. Jung warned that when the shadow is ignored, it does not dissolve. It distorts. It leaks out through sarcasm, impulsivity, inappropriate outbursts, or, more insidiously, through self-sabotage. Leaders who live entirely in persona-space often find themselves trapped in a loop of unconscious repetition: hiring the same dysfunctional archetypes, repeating strategic errors under new names, or gravitating toward symbolic crises that reflect their own unresolved tensions.

The company, too, begins to suffer. Cultures shaped by persona-heavy leaders become brittle. Employees learn to mask discomfort, suppress difference, and curate enthusiasm. Innovation withers. Talent still has some ideas, but no one wants to introduce friction to the leader’s curated image of the organization. What is rewarded is reinforcement. Revelation can be done some other naive soul.

Jung insisted that integration of the shadow was the path toward individuation, the mature psychological state in which the Self emerges as the ordering principle of the psyche. Applied to leadership, this means acknowledging weakness without collapsing into it; tolerating ambiguity without performative equivocation. The mature leader, then, is not the one who commands the room through certainty, but the one who permits the room to remain real, textured, contradictory.

There is, finally, the most dangerous moment of all: when the leader begins to believe not just in the mask, but in its immortality. That the persona, successfully projected, has become indelible. Here, the tragedy turns mythic. For once the mask becomes sacred, any deviation from it becomes heresy. The organization or nation or movement is no longer a mission. It is a mirror. And the mask, now treated as substance, must be defended at any cost.

Jung would not have been surprised. He understood that the mask does not corrupt from the outside in, but from the inside out. When the voice of the Self is silenced, when the dreamwork is ignored, when the inner temple is replaced by the external spotlight, collapse becomes inevitable.

 

Not because the mask falls.

 

But because, by then, there is nothing left behind it.

⋯❖⋯

Years ago, I wrote a tongue-in-cheek piece asking, Are You CEO Material? The checklist began innocently: Charm, high IQ, nerves of steel. Then it wandered into darker terrain: absence of remorse, pathological egocentricity, emotional detachment, untruthfulness when “necessary.” Most readers caught the irony. Some did not. But the point was serious: traits we often pathologize in clinical settings are routinely rewarded in corporate life. And not by accident.


Paul Babiak and Robert Hare describe these dynamics with unsettling clarity in Snakes in Suits. The corporate psychopath, they argue, isn’t the cliché villain. He’s the charismatic, polished executive with an uncanny ability to read a room, mimic empathy, and manipulate impression. These individuals rise not in spite of their pathology, but because modern corporate structures are optimized for their traits:


“Psychopaths thrive in environments where performance is judged on impression, where metrics are manipulable, and where those who question too deeply are deemed disruptive.”


What begins as image management soon becomes strategic dominance. The executive who can perform certainty without substance is often preferred over the one who introduces nuance or doubt. Vision becomes theater. Empathy becomes affect. Governance becomes choreography.


But not all psychopaths are the same. In my earlier post, I referenced Hervey Cleckley’s profile of the sociopath: Emotionally flat, insincere, incapable of love or sustained guilt. It’s worth distinguishing this from the clinical psychopath. Where sociopaths are impulsive and erratic, prone to emotional outbursts and easily triggered aggression, psychopaths are controlled, calculated, and chillingly composed. Sociopaths erupt. Psychopaths plan. One alienates systems; the other weaponizes them.


Fiction captures this dynamic better than most leadership literature. Succession is less satire than diagnosis. Logan Roy is not a diagnosed psychopath, but his children orbit him with the same traits Babiak and Hare warn about: Manipulation, superficial charm, emotional detachment, and strategic cruelty. Shiv weaponizes empathy. Roman fakes irreverence as a shield. Kendall calibrates identity in real-time, a narcissist posing as a redeemer. The show’s brilliance lies in showing the system itself: one that rewards proximity to power over competence, and where loyalty is performative and betrayal ritualized.


The Roys do not need to con anyone. The structure selects for their dysfunction and recycles it with applause.

 

Real life offers its own analogues. Carlos Ghosn, once the architect of a transnational auto empire, embodied a mythic leadership style: Fluent across borders, brilliant in execution, and entirely insulated. His governance was centralized to the point of opacity. Loyalty was expected, scrutiny discouraged. The organization became an extension of his persona. When accusations emerged of concealed compensation and financial misdeeds, the mask collapsed. The system had enabled it for years. The most telling detail isn’t his alleged crimes. It’s that no one questioned the image until it was no longer profitable.


In Snakes in Suits, Babiak and Hare emphasize:


“Once in a position of power, psychopaths control the image they project and are often very skilled at manipulating not just individuals, but entire organizational cultures.”

This is the essence. These individuals do not simply deceive. They reprogram. They introduce aesthetic coherence into dysfunction. They build leadership around personality, not principle, and demand systems align accordingly.

 

The problem isn’t that they break rules. It’s that they learn which rules don’t matter. And then they scale that lesson.

 

Back when I wrote that post, I concluded, half-joking, that if you ticked many of the boxes, you might be well-suited to a senior role in a slow-learning organization. If not, you’re likely to thrive somewhere more alive, more adaptive, more human. The joke, of course, is that many of the most profitable firms today are still running on legacy psychodynamics. They don’t just tolerate pathology. They confuse it with genius.


Now, this is not a call for moral panic. It is a call for recognition. The predator doesn’t always hide. The institution often rolls out the carpet.

Why the System Rewards the Mask?

The most unsettling thing about corporate narcissism and psychopathy is not that they occasionally slip through. It’s that the system quietly selects for them. The mask, charismatic, polished, strategically detached, isn’t a liability in most boardrooms. It’s an asset. And more often than not, it’s credentialed.

This is where pedigree becomes camouflage. A consulting background or an investment banking pedigree confers instant legitimacy. Would that credential  signal leadership ability? No, something more sinister, it signals elite conformity. These institutions train individuals to present fluency in frameworks, command of abstraction, and high-performance detachment. Decisions are analyzed with clean logic and delivered with professional gravity, even when those decisions are surgically indifferent to human cost. The tone is rational. The effect is anesthetizing.

None of this is to say that consultants or bankers are inherently unethical. The systems they emerge from reward the ability to prioritize optics over texture, analysis over intuition, certainty over ambivalence. These traits, carried forward into leadership roles, often reinforce a culture where performance becomes indistinguishable from persona. The leader does not solve problems. Problem-solving is for middle management. Executives manage impression drag.

Boards, investors, and search firms reinforce the cycle. They screen for “executive presence”,  “strategic vision”,  “decisiveness under pressure”, a certain gravitas. These are euphemisms. What they often mean is: speaks fluently in abstractions, shows no visible doubt, can dismiss contradiction without raising their voice. The result is that many senior roles are filled not by integrators, but by projection artists.

And the incentives align perfectly. A leader who moves fast, speaks in confident aphorisms, and issues bold proclamations, even when wrong, generates media visibility, which feeds investor enthusiasm, which feeds board deference. Metrics improve before fundamentals do. Internal culture bends to accommodate the projected myth. By the time cracks appear, the individual is either too powerful to challenge or already onto the next role.

The system does not merely tolerate masks. It builds them, funds them, promotes them.

 

In psychological terms, this is an institutionalized feedback loop. The persona, once a survival mechanism, becomes a scalable product. A "transferable skill" in LinkedIn speak. It can be licensed across industries, broadcast across platforms, and repeated across crisis cycles. Leaders stop listening. Are theyevil?  No, simply  the cost of listening, of unmasking, becomes professionally irrational and irrelevant.

The true irony is that these leaders often believe their own press. The system, reflexively, believes it too. Once image governs alignment, dissent is recoded as disloyalty. Strategy becomes theatre. Data conforms. Decisions flatten into performance. Strategic plans begin to read like personality extensions.

 

There’s a name for this in esoteric traditions: Identification. Mistaking the symbol for the thing itself. Believing that what has been constructed must therefore be true.

 

The mask, then, is not a deception.

 

It is an institution.

When the Mask Cracks – Burnout, Scandal, Collapse

The mask rarely breaks all at once. It fractures quietly along the fault lines of exhaustion, contradiction, and deferred reckoning. The leader who has built their influence on charisma, strategic opacity, and image management begins to experience a form of psychic erosion. They are not weak, but because the architecture that elevated them was never designed to hold weight, only to reflect light.

Darth Vader - 4 ABY  

Burnout, in this context, is not a personal failure. It is structural. Christina Maslach, who pioneered burnout research, emphasized that burnout stems not from internal inadequacy but from chronic misalignment between the individual and the demands of their environment. For the persona-driven leader, that misalignment is near-constant. Every decision must preserve narrative coherence. Every interaction is a performance. Dissent must be managed, not heard. Over time, the exhaustion becomes metabolic, decision fatigue masked by decisiveness, emotional depletion disguised as executive poise.

The collapse often begins at the margins. A tone-deaf remark goes viral. A critical interview reveals unfamiliarity with the substance. Internal memos leak, revealing a culture of coercion rather than cohesion. The performance slips, not catastrophically at first, but perceptibly. The audience leans back.

 

Media, ever eager to convert myth into documentary, accelerates the cycle. The same outlets that praised the leader’s bold vision now run exposés on their “pattern of disregard” or “culture of toxicity.” The pedestal becomes a stage of scrutiny. The myth collapses under the weight of its amplification.

 

Consider Adam Neumann, the once-celebrated founder of WeWork. His image was meticulously constructed: visionary, unorthodox, metaphysical even. He promised not just co-working spaces, but spiritual infrastructure for a new economy. Investors bought the story. The valuation soared. Unfortunately, the underlying model was shallow: Outsized leases, unsustainable expansion, cultish leadership rituals. When the IPO filings exposed the inconsistencies, the collapse was swift. The board, once loyal, turned. Neumann was ousted. His mythology, once a growth asset, became a liability.

Or Travis Kalanick, Uber’s founding CEO. His style, combative, aggressive, dismissive of regulation was initially seen as proof of his disruptive genius. The company expanded globally under his force of will. But under the surface was a culture of unchecked aggression, systemic harassment, and ethical myopia. When these behaviors became too visible, Kalanick was pushed aside. Not for losing market share but for endangering the company's reflection. The institution survived by discarding the individual who embodied its worst truths.

These collapses follow a ritual structure. The leader is praised for vision, insulated during turbulence, and then publicly sacrificed to preserve the system. It is not redemption. It is scapegoating. The very structures that rewarded the mask now claim surprise at its consequences.

 

The board blames the founder.

 

The firm blames “culture.”

 

The culture blames burnout.

But what’s rarely addressed is that the system was designed this way. The persona was never required to be whole only persuasive.

When the mask cracks, the system rushes to patch it or replace it. But the underlying brittleness remains. Teams become risk-averse. Mid-level leaders mirror superficiality. Trust corrodes. And yet another high-potential successor is groomed: Polished, well-spoken, self-assured. The cycle resets.

The symbolic image here is not a shattered mask on the floor, but a cracked mirror still mounted. It distorts, but continues to reflect. And as long as the system treats distortion as style, collapse will not be anomaly. It will be pattern.

This is where leadership must choose: patch the reflection, or step away from it entirely.

 

What remains when performance is no longer sustainable? Only what was never performance to begin with.

The system did not merely fail them. It trained them to fail in a particular way.

The Inner Temple – Leading Without the Mask

The collapse of the persona is not the end of leadership. It is its reluctant beginning.

Most executive discourse around “authenticity” is cosmetic, an aesthetic add-on to otherwise unchanged structures. Leaders are coached to sprinkle vulnerability into their keynotes, to “hold space” in performance reviews, to simulate humility with pre-approved anecdotes. But real authenticity, psychologically integrated, spiritually grounded, ethically coherent, is rare precisely because it cannot be performed.

 

It must be built.

And building it requires an architecture.

 

The metaphor of the inner temple is not modern, nor is it ornamental. It emerges from a lineage of thought rooted in what classical writers called philosophia perennis, the perennial philosophy. Among its more disciplined expressions lies Hermetic science: a body of teachings concerned with transformation. In this tradition, the temple is not a building. It is a blueprint for the self, a structure to be constructed, refined, and inhabited with integrity. Its blueprints are encoded in  in practices: silence, study, disciplined attention, ethical restraint. One does not decorate this temple; one labours for it.

Not for spectacle. For service.

To lead without the mask requires more than removing it. It requires knowing what it was protecting, and why. This is where true leadership begins: in the uncomfortable excavation of the self.

 

Leadership development frameworks often fail here. They focus on competencies: visioning, stakeholder management, executive presence. These are outer skills. But without inner calibration, what we might call moral gravity, they become dangerous in the hands of unexamined egos. Competence without character produces charisma without conscience. And charisma, as we’ve seen, can carry entire systems to the edge of collapse.

So what does leading without the mask look like?

 

It begins with emotional granularity. This is not about appearing emotionally intelligent; it is about actually being able to identify, name, and metabolize one’s own states. A leader who can distinguish between frustration and fear, between shame and anger, will respond differently. They will not broadcast certainty when what’s needed is pause. They will not weaponize calm. They will not collapse in private because they cannot articulate discomfort in public.

Studies by Lisa Feldman Barrett and others in affective neuroscience confirm this: the more granular our emotional vocabulary, the more adaptive our behavior becomes. Leaders with high emotional granularity show better stress resilience, clearer thinking under pressure, and healthier team dynamics. They do not suppress emotions, they process it with precision.

This is not softness. It is rigour of the highest kind. The kind that does not reward itself with applause.

Next comes epistemic humility: A quiet, often invisible quality. It is the ability to hold competing truths without reflexively resolving them, to navigate ambiguity without broadcasting artificial certainty. In institutional life, this quality is rare because it is hard to detect and harder to reward. Yet it is the very thing that allows leaders to listen deeply, change their mind without collapse, and integrate feedback without defensiveness. Have you seen leaders who are eager to hear counter points, challenges, not afraid of asking simple questions? Yes, those ones. 

Contrast this with the over-functioning leader who treats every question as threat. Without inner grounding, disagreement feels like a crack in authority. With it, disagreement becomes signal perhaps even welcome. This shift alone transforms organizational dynamics.

But to hold ambiguity well, one must have something more than tolerance. One must have orientation. And this is where the esoteric frame returns with force.

 

In initiatory traditions, knowledge is not ornamental. It’s earned through preparation, service, and self-governance. The initiate’s path is not toward secret power, but disciplined presence.

 

They pursue it to serve, to become a steward of something larger than themselves. This is not submission. It is alignment. In leadership terms, it means the leader’s identity is not fused to metrics, headlines, or quarterly earnings. Their legitimacy comes not from performance, but from coherence between what they say, what they think, and how they act across time.

This coherence cannot be mimicked.

 

It has to be earned.

Slowly.

Think of the inner temple as a structure where no stone is ornamental.

 

Every trait, every insight, every failure processed is a brick. The foundation is made of habits: reflective writing, generative solitude, difficult feedback internalized without spin. These are not glamorous. They are not visible in earnings calls. They are the only safeguards against hollowing out from within.

 

This architecture parallels what psychologists call vertical development: moving from behavior-based leadership to meaning-making leadership. The inner temple is not just ancient metaphor. It’s a schema for inner complexity.

What happens, then, when a leader has built such a foundation?

 

They become a stabilizing presence in unstable systems. They reduce panic without false optimism. They allow mourning when needed. They create space where others can think not just react. Their authority is not based on being right, but on being grounded.

These leaders do not reject the world. They engage it fully but without losing their center. They are not less effective. They are less brittle. They can hold contradiction without collapse. They can scale without distortion.

And perhaps most importantly, they do not confuse visibility with impact.

 

What’s required to build such leadership is not another seminar, not another persona-building retreat. What’s required is a shift in metaphor. Or maybe it’s not a temple at all. Maybe it’s scaffolding, temporary, flexible, useful only if you keep building.

From mirror to stone.

 

From mask to temple.

 

From echo to silence.

 

We don’t need more leaders who command the room. We need the ones who can stay upright when it turns on them.

⋯❖⋯

If the mask fractures under pressure and the temple must be built in its absence, then we arrive at the real threshold of reconstruction. The inner world, now exposed, must contend with a deeper truth: that instability is not external noise to be tuned out, but an ever-present condition of modern leadership. And it must be met with structure.

This is the pivot.

 

If the leader has done the prior work, has cleared the ruins of persona and laid stone in silence then they are prepared.

 

Maybe they can not predict the storm, but they know how to hold still while it passes.

 

Maybe they can not offer answers, but they ask better questions.

The next chapter, Tariffs of the Mind, begins there: in the space between internal resolve and external chaos. It will ask what we trade away to maintain a sense of control in turbulent systems. It will explore the costs we impose on our own cognition, our values, and our clarity in exchange for perceived stability.

The metaphors will shift from mask and mirror to boundary and ballast.

The architecture we need now is not impressive. It is durable. 

The mirror waits. But beyond the mirror, the stone is cold and real.

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